Computer Repairs > Small Business Computer Repairs > VoIP Setup
VoIP - Voice over IP Repair, Supply, and Setup
VoIP stands for voice over Internet protocol. VoIP allows you to make phone calls through the Internet. This allows you to avoid the costs associated with a typical phone provider. However VoIP is not a completely free service as you must still pay for the voice data you are sending through the Internet. Newton's Nerds computer repair technicians are able supply, install and troubleshoot VoIP systems Sydney wide. Click here to book a computer repair technician.
A VoIP system has four key components that must be setup:
- An Internet connection (we generally recommend ADSL or a cable modem).
- VoIP Router: this is the device responsible for the VoIP connection. The phone handset and ADSL modem router connect to the VoIP router.
- QoS: Stands for Quality of Service. To ensure adequate VoIP call quality is sufficient QoS must be enabled. QoS prioritises data to the VoIP service over other network data.
- VoIP Setup: This involves configuring the VoIP service.
Key VoIP Terminology - Part 1/2
Analogue telephone adaptor
Analogue telephone adaptor is the device which connects to the router to allow ordinary phones to make VoIP calls.
DID (Direct inward dialling)
Where your VoIP connection is given a real phone number that a phone on the regular phone system can connect to. This has the benefit of making your VoIP system accessible to a wider group of people. Further, DID allows callers local to your DID to ring you at the cost of a local call even if you are outside of their local call zone.
DSLAM (Digital Subscriber Line Access Multiplexer)
A network device that is typically installed at your local phone exchange so that traditional copper lines can perform at ADSL2+ speeds.